Process

Process Improvement

Process improvement is the analysis and redesign of processes to eliminate functional inefficiencies and problems in small increments, over time, by improving one or two processes at a time.

Process improvement can be a good way to realize benefits in quality and organizational performance while fixing a few of the most impacting issues and bringing employees across functional boundaries in achieving common business objectives. Consequently, process improvement will stimulate morale and inspire employees to look for innovative ways to deal with business challenges.

Process Re-Design

Process redesign takes a ‘clean sheet’ approach to processes, which are usually either broken or so slow that they are no longer competitive in delivering the company’s value to its customers. Within the Softek Process Framework:

• Inputs and outputs are defined and checked to ensure that they align with our clients'    present and future requirements,
• New technology, methods, and data flows are considered in relation to the process,
• A new process is designed from scratch using the above and
• The change is planned and implemented to achieve a minimum of disruption.